PRIVACY POLICY

Welcome to Nicolette Richer’s website (referred to as "we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and use our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you sign up for our newsletter, register for a retreat, apply for a program, or contact us, we may collect:

  • Full name

  • Email address

  • Phone number

  • Mailing address

  • Health-related information (if voluntarily submitted through program forms)

  • Payment details (processed securely via third-party platforms like Stripe or PayPal)

b. Non-Personal Information

We may also collect non-identifying information such as:

  • Browser type

  • IP address

  • Pages visited

  • Time and date of access

  • Referring website addresses

2. How We Use Your Information

We use your information to:

  • Process and manage registrations, payments, and program enrollments

  • Respond to your inquiries and provide customer support

  • Send you updates, promotions, and newsletters (only if you opt in)

  • Improve our website, services, and user experience

  • Maintain compliance with legal obligations

3. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share information with trusted third-party service providers to help us operate our website and services, such as:

  • Payment processors (e.g., Stripe, PayPal)

  • Email marketing platforms (e.g., Mailchimp, ConvertKit)

  • Scheduling software (e.g., Calendly)

  • Secure file storage platforms (e.g., Google Drive)

All third-party services we use are required to uphold strong data protection standards.

4. Your Data Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your personal data

  • Withdraw consent to our communications at any time (unsubscribe links are included in all marketing emails)

To exercise your rights, don't hesitate to get in touch with us at nicolette@richerhealth.ca

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking tools to enhance your experience and gather usage data. You can adjust your browser settings to refuse cookies or notify you when a cookie is being sent.

6. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

7. Children's Privacy

Our website and services are not intended for individuals under the age of 14. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with their information, please contact us, and we will take appropriate action.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We encourage you to review it periodically. Continued use of our website after changes have been posted will indicate your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Nicolette Richer
Email: nicolette@richerhealth.ca
Website: nicolettericher.com


By using our website, you agree to the terms outlined in this Privacy Policy. Thank you for choosing Richer Health as your wellness partner.